NetSuite OpenAir is the world’s No. 1 Professional Services Automation (PSA) solution. From resource management and project management to time and expense tracking, project accounting, advanced billing and invoicing, the NetSuite OpenAir supports the entire professional services delivery lifecycle with a powerful Software-as-a-Services (SaaS) suite
Omni-Channel is a Customer Service and Console based Salesforce feature that helps automatic routing of different kinds of work items (such as Leads and Cases) to agents. Omni Channel routes all the work items to the agents automatically based on the agent’s capacity, priority, skillset, and etc.
Streaming API is based on Bayeux/Comet/Long polling. Before we go any further on the Streaming API it is necessary to understand the technologies mentioned above on which this integration API is built.
Most of us already know about the Google Map integration in Salesforce. For integrating Google Map in previous Salesforce releases, we used JavaScript calls, some resource files, and etc, but Spring’15 release has simplified the Google Map integration.
Duplicate data in any system leads to operational inefficiencies. Duplicate rules are used to prevent the duplicate records. In Salesforce classic, if there are any duplicate accounts and contacts, it will display error message only.
Do you want to create a record for any object from a workflow? Do you want to call your Apex class from a workflow? Do you want to automatically submit a record for approval without pressing “Submit for Approval” button or without writing a trigger? The answer is Process Builder.
Nowadays, the businesses search for the modern trend/environment to collaborate with clients and integrate their existing enterprise systems with the Cloud based service such as Salesforce platform.
Salesforce Classic gives you mobile access to your Salesforce data, tasks calendar, and integrates the data with your email and mobile phone. Salesforce Classic downloads standard Salesforce objects such as Accounts, Contacts, Opportunities, Tasks, Events, and Leads and also Custom objects.
The Visualforce Remote Objects is a useful tool to quickly create pages with basic data operations and these do not count the API limits. Visualforce Remote Object tags are more suitable for Salesforce1 application.
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