Work-Relay combines all features and capabilities of business project management tools in one unified tool set. The processes are well structured in work coordination among individuals or systems. You can manage even the most complex processes easily and produce optimized outcomes with its flexible process engine.
The main purpose of visual workflow is to automate complex business processes without any piece of code and to increase productivity.You can create a flow to navigate a user through a series of screens and provide branching based on input. You can also execute business flows and logic such as calculating complex formulae.
Sentiment analysis is a major research area in the field of data analytics and computational linguistics. It’s also called as Opinion mining that reflects the emotions, opinions and sentiments of the people expressed over something. i.e. It represents the voice of the customers. Sentiment analysis process is done to derive an output in terms of positive, negative or neutral values.Â
This will show you how to download some sample Cloud Flows and copy one of them to practice.
A macro is like a little computer program that you need to tell the macro each step that it performs. You can store each and every set of actions and use them whenever you needed. These actions are applied manually by an agent only in Service Console application where macros are applicable. A Single macro can have multiple set of instructions. Macros are only supported on Feed-based layouts for Accounts, Contacts, Leads, and Cases Objects.Â
In today’s fast-paced life, everyone is running towards accomplishing some goals and has no time to wait for anything. A few decades ago, people used pen or pencil for simple mathematical calculations; then moved to electronic calculates; now heavily use iPhone and other electronic devices. So, people are more and more leaning towards readymade or pre-built solutions that would solve their problems.
In our busy daily lifestyle, we all prefer to have easy and simple access to any system. To meet our preference, Salesforce introduced an effective and a productive solution, named SalesforceA, for Salesforce Administrators. Yes, now Salesforce admins don’t need to manage the user level of accessibility through their Laptop or Desktop, but rather can now easily log into a mobile application—SalesforceA—to access user records in Salesforce.
Few would argue that the Healthcare industry is evolving rapidly. Traditionally focused on Clinical (i.e. EHR) and Revenue Cycle Management platforms, modern provider Healthcare IT organizations are being asked to provide more transformative capabilities – moving from support function to potential means of differentiation.
One of the challenges many organizations face today is not being able to track whether they are resolving their customers’ issues within an acceptable time frame, and the consequence of this issue leads to poor customer satisfaction.
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