Wednesday - February 23rd, 2022 - 10:00 AM MST
Building the ARC
Using Innovation and Culture to Transform Call Center OperationsÂ
In this live webinar, our colleagues at Liveops – an Inc 5000 winning call center operation – will join us to share key details on how they used a Salesforce based platform to overhaul their agent system of record, greatly streamlining operations, gaining vital data for better decision making, and recapturing 6,000 work hours lost to manual tracking and processes.Â
Register Now
Fill out the form below and we’ll save your spot.
Learn how to manage up to 30,000 independent call center agents.
We’ll share how to bring massive amounts of data into a single source of truth and gain measurable, scalable operational efficiency into complex systems.Â
Advice from the Experts
Get real wisdom from the task force who spearheaded the project
Identify Data Gaps
How to identify critical business needs and close the gap on disparate data
Enterprise Level Transformation
In-depth details of growing a single use case application into a foundational, scalable platformÂ
THE SPEAKERS
Hear from our experts.
Denise Ortiz
Director of Solutions Services at
Liveops, Inc.
John Wheeler
Solutions Engineer at Liveops, Inc.
Amit Gupta
Director of Engagement & Head of
PMO at MST Solutions
Todd McClellan
Salesforce Administrator at MST
Solutions
REGISTER TODAY
Fill out the form and we'll save your spot
One lucky registrant will win an Apple Watch!Â
